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SiteGround

SiteGround Review

SiteGround is a leading WordPress hosting service provider. They're officially recommended hosting company by WordPress.org and offer automatic WordPress upgrades, built-in WP caching, CDN, one-click staging, and more. They are one of the few companies that provide location-specific hosting with 5 data centers globally.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
FAQs
SiteGround FAQs
User Reviews
1,298 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

SiteGround Review: the Good, the Bad, and the Ugly

siteground-godaddy-hosting-alternatives

Having data centers in 3 continents, SiteGround provides superior site experience to your visitors regardless of their geographical location. SiteGround is one of the few top hosting brands that’s not been acquired by Endurance International Group, a leading web hosting company.

SiteGround stacks up against the competition by providing the latest speed technologies and proactive security practices with all their hosting plans. They offer enhanced performance with NGINX, HTTP/2, PHP7 and free CDN.

They also offer optimized solutions for different open source applications including WordPress and Magneto.

If you need a great hosting service, which is stable, secure and super fast, SiteGround is the best choice.

  • Free auto daily backups
  • Free Cloudflare CDN
  • Free Let’s Encrypt SSLs
  • Files are stored in SSD (Solid State Drive) storage as opposed to HDD (Hard Disk Drive)
  • Regular price $9.95 / mo. but our users pay $3.95 / mo!
  • Get started with SiteGround today!
Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

SiteGround Cheap Hosting Review

siteground cheap hosting

SiteGround offers cheap hosting, also known as shared hosting, which is the best option for users who are just starting out and need an affordable hosting solution. With cheap hosting, many websites will share resources of the same server, which makes the cost low.

Although it’s the SiteGround’s cheapest hosting option available, there’s nothing to be concerned since your files and data will be secure in the server.

SiteGround offers 3 different shared hosting plans: Startup, GrowBig, and GoGeek.

The Startup plan allows you to host only one website. With all other plans, you can host multiple websites.

With every SiteGround cheap hosting plan, you get dozens of one-click installers for WordPress, Joomla, Drupal, etc. that help you quickly start a website.

The GoGeek plan offers geeky advanced features like PCI compliant server, WordPress and Joomla staging, and one-click git repo creation.

SiteGround doesn’t have VPS hosting plans, but they do offer cloud hosting, which is an in-between solution for sites that outgrows shared hosting but can’t afford to have a dedicated server hosting.

  • Free auto daily backups
  • Free Cloudflare CDN
  • Free Let’s Encrypt SSLs
  • Files are stored in SSD (Solid State Drive) storage as opposed to HDD (Hard Disk Drive)
  • Regular price $9.95 / mo. but our users pay $3.95 / mo!
  • Get started with SiteGround today!
Dedicated Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

SiteGround Dedicated Hosting Review

siteground dedicated

SiteGround offers premium managed dedicated hosting for resource heavy websites or the ones that attract extremely high traffic. With a managed dedicated server hosting plan, you lease an entire server for your sole use so you can choose the equipment such as RAM, hard drive and processor. Indeed, it costs more than other hosting types because an entire server is allocated for your sole use.

SiteGround offers 3 different managed dedicated hosting plans for you: Entry server, Power server, and Super power server.

Entry Server uses Intel Xeon E3-1230 SSD, 16 GB RAM and 480 GB SSD storage.
Power Server uses Intel Xeon E3-1270 SSD, 32 GB RAM and 960 GB SSD storage.
Super Power Server uses 2 x Intel Xeon E5-2630 SSD, 64 GB RAM and 2 x 960GB SSD storage.

You’ll be allowed to choose a data center location when subscribing to a dedicated hosting plan.

All hosting plans are fully managed, which means SiteGround will keep its software up-to-date, monitor your machine 24/7 and react immediately in case of an issue.

WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

SiteGround WordPress Hosting Review

siteground

SiteGround offers WordPress hosting solutions for users who want to host their site on a managed hosting environment. There are no significant differences between shared and managed WordPress hosting plans, except your site will be operated under a WordPress optimized ecosystem.

SiteGround is officially recommended WordPress hosting provider by WordPress.org.

With WordPress hosting, you’ll get an additional layer of protection from WordPress specific vulnerabilities. Your core WordPress and installed plugins will be automatically updated to prevent threats from any known vulnerabilities.

  • Free WordPress install with WP-CLI enabled
  • Auto WordPress updater
  • Free Let’s Encrypt SSLs
  • Proactive security
  • Regular price $9.95 / mo. but our users pay $3.95 / mo!
  • Get started with SiteGround today!
WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0

SiteGround WooCommerce Hosting Review

siteground woocommerce hosting review

If you want to set up an online store with WooCommerce but not sure about the hosting requirements you’ll need, you just have to choose a SiteGround WooCommerce hosting plan. With SiteGround’s WooCommerce hosting, you can quickly build an online store without having to install WordPress and WooCommerce on your account.

Just sign up for a WooCommerce hosting plan and launch your eCommerce store by logging into your WordPress dashboard. You’ll get all the essential tools including free SSL, Storefront theme preinstalled and hassle-free WordPress management.

You can choose a WooCommerce hosting plan for as low as $3.95 / mo.

  • WooCommerce + Storefront installed
  • Auto WordPress updater
  • Free Let’s Encrypt SSLs
  • Proactive security
  • Regular price $9.95 / mo. but our users pay $3.95 / mo!
  • Get started with SiteGround today!
Reseller Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star EmptyRating Star Empty   3.0 / 5.0

SiteGround Reseller Hosting Review

siteground reseller hosting

SiteGround’s reseller hosting is geared towards web designers and developers who want to maintain their clients’ website on a long term basis. With a reseller hosting plan, you get all the powerful tools you need to succeed in your reseller hosting business.

You can start as low as $42 per credit for a year and get special domain name deals.

To join the program, you just need to order 5 reseller credits. One credit is equivalent to 1-year hosting. When you purchase more credits in bulk, you’ll get high discounts. Since reseller credits never expire, you can use them anytime to launch or renew hosting accounts for your clients.

Best of all, with SiteGround’s reseller hosting, you get white labeled cPanel and private DNS upgrade.

  • Start by purchasing 5 reseller credits
  • 1 credit per activation
  • Reseller credit never expires
  • Special domain name deals
  • $42 / year / reseller credit
  • Get started with SiteGround today!
DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
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DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
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DomainNil
Disk Space480 GB
Money Back Guarantee30 Days
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Domain
Disk Space
Money Back Guarantee30 Days
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DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
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DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
Claim Special Offer »
DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
Claim Special Offer »

Features

(5.0 / 5.0)

SiteGround comes with a unique set of hosting features that help you create a blazing fast website with ease.

SiteGround Hosting Pros:

Let’s take a look at how SiteGround stacks up against the competition:

  • Choose your data center: Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way you can ensure your site is hosted on the servers that are closer to your audience geographically.
  • Amazing customer support: SiteGround is well-known for their superior customer support. Best of all, you don’t have to wait more than a few seconds for the next available operator because they overstaff all shifts, so there’s always someone to pick up.
  • Free auto daily backups: All plans come with automatic DAILY backups and they don’t charge for it.
  • Free Cloudflare CDN: Speed up your website with free Cloudflare CDN.
  • SSD storage: Instead of Hard Disk Drives (HDD), SiteGround uses Solid State Drive for storage. Since SSD doesn’t have moving parts, it’s proven to improve your site performance than a website that uses HDD storage.
  • Unmetered bandwidth: The bandwidth is unmetered meaning you’re not charged based on the bandwidth.

SiteGround Hosting Cons:

Here’re some limitations of SiteGround Hosting…

  • Expensive:: Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.
  • Website transfer: Free website transfer is only offered with GrowBig or expensive plans. However, keep in mind that some hosting providers, like Bluehost, don’t even offer a free site transfer with any of their plans.
  • On-demand backup isn’t free: Automated daily backups is free with all hosting plans. However, on-demand backup is only free for GrowBig and GoGeek plans.

Performance

(5.0 / 5.0)

SiteGround Uptime Guarantee and Speed Tests

SiteGround ensures 99.9% uptime guarantee. Best of all, if you ever experience more than 0.1% downtime on a yearly basis, you will be compensated.

To test the performance of SiteGround’s hosting server for our SiteGround review, we’ve created a test site powered by WordPress, using the default Twenty Seventeen theme and uploaded some dummy content to mirror the production environment on our test site.

We conducted a few different speed tests on our SiteGround site using the following tools:

  • Pingdom
  • Load Impact
  • Bitcatcha

speed test siteground

According to Pingdom’s website speed test, our test site loads in less than a second for a server in Dallas, Texas. That’s faster than 95% of all tested sites.

Apart from Pingdom, we also used a testing tool called Load Impact to figure out how SiteGround handles visitors during a traffic surge. Load Impact sent some virtual users (VUs) to our site and gradually built up to 100 visitors at a time.

loadimpact-siteground

In the chart, you can find a blue line (VUs active) which shows the number of virtual users sent to our SiteGround site and a green line (VU load time) which represents how much time it would take to load a web page for a user.

SiteGround performed almost consistently except for a spike when there were 50 users on the site. It quickly recovered and page load time remained steadily low even with more users.

It’s worth noting that the site never went down during our speed test. Take a look at the report below.

siteground uptime

SiteGround Server Response Time

The content on your website has a huge influence on page loading time. For instance, if your site has too many images, it will take more time to load than a lightweight site. In fact, images account for most of the downloadable bytes in a typical site.

To get accurate results, instead of the analysis of page load time alone, we decided to test the actual server response time by entirely ignoring the content of our SiteGround site.

To track our SiteGround server response time, we used a tool known as Bitcatcha. Bitcatcha works differently from Pingdom.

Bitcatcha ignores the content of your page and records the page loading time from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times, and then the results are averaged.

response time siteground

From the result, it’s evident that SiteGround is the perfect choice if your target audience is mostly located in the United States. In the United States, the server responded in just fraction of a second. In all other locations, except Japan, the server responded within less than a second.

If your target audience is mostly located in Japan, it’s in your best interest to move your site to their Asia-Pacific data center for the best results.

Support

(5.0 / 5.0)

SiteGround Customer Support

Most hosting providers advertise excellent customer support, but SiteGround is the one who actually delivers it. SiteGround’s customer service team is well-known for their quick response time and resolving customer issues quickly.

SiteGround offers 24/7 support via 3 modes: tickets, live chat and phone.

With SiteGround, you don’t have to wait more than a few seconds for the next available operator. They also have extensive documentation that walks you through every aspect of web hosting with SiteGround. You can also find a webinar series where they share hands-on knowledge on the industry trends.

Ease of Use

(5.0 / 5.0)

SiteGround allows you to manage your website and hosting account with cPanel.

They also offer dozens of one-click installer for popular website scripts such as WordPress, Joomla, and Drupal.

You’ll also get a basic drag and drop builder with every SiteGround hosting plan to create a website the way you want.

Pricing

(5.0 / 5.0)

SiteGround Pricing

SiteGround offers one of the most competitive prices in the industry for its level of service and performance.

To make it even better, they’re offering our users an exclusive discount if you use our SiteGround coupon code.

Here are some of the hosting plans offered by SiteGround.

PLANDISK SPACEBANDWIDTHPRICE
Shared Hosting Startup 10 GB Unmetered $3.95 /mo.
WordPress Hosting Startup 10 GB Unmetered $3.95 /mo.
Cloud Hosting Entry 40 GB 5 TB $80.00 / mo.
Dedicated Hosting Entry Server 480 GB 10 TB $269.00 / mo.
WooCommerce Hosting Startup 10 GB Unmetered $3.95 /mo.
Reseller Hosting 10 GB Unmetered $42 / year / credit

FAQs

Having helped thousands of users choose a web hosting plan and start their website, we have answered just about every question you can think of. Here are some of the most frequently asked questions about SiteGround.

Why should I choose SiteGround to host my site?

Below are a few features that make SiteGround hosting sets apart from its competitors:

Even with the basic shared hosting plan, you’ll get…

  • Free auto daily backups
  • Free Cloudflare CDN
  • Free Let’s Encrypt SSLs
  • Your files will be stored in SSD (Solid State Drive) storage as opposed to HDD (Hard Disk Drive), which doesn’t compromise on page speed and overall performance.
  • You’re allowed to choose from 5 different data-centers of SiteGround for the best performance.
  • Unlike most other hosting companies, SiteGround never hard sell hosting addons when you purchase a hosting account.

Which SiteGround plan should I get?

It depends on your hosting needs. If you’re just starting out, we recommend you to choose one of the SiteGround’s shared hosting plans. If you want to quickly launch a WordPress site without having to install WordPress manually, you may choose a WordPress hosting plan. If you’re after an online store powered by WooCommerce, you may choose one of their WooCommerce hosting plans designed to handle eCommerce websites.

Where are SiteGround servers located?

SiteGround has data-centers in five different locations:

  • Chicago, USA
  • London, UK
  • Amsterdam, Netherlands
  • Milan, Italy
  • Singapore

Can SiteGround handle high traffic?

SiteGround is capable of handling high traffic around the clock. They offer different hosting packages to their customers and it all depends on which plan you’re on. If your site is found to consume too many resources, they’ll request you to upgrade to a higher plan.

Can I upgrade my SiteGround plan later?

Of course! When you’re starting out, you can choose the most basic plan. As you grow, you can always upgrade to a higher plan per your needs.

Does SiteGround offer a month-to-month payment option?

SiteGround does not offer month-to-month payment options for their shared plans. For higher plans like dedicated servers, they do offer monthly payment options. However, it’s important to note that they offer significant discounts for longer-term deals.

Can I create subdomains in SiteGround?

Yes, you can easily create subdomains in SiteGround using the cPanel.

Do I have to register my domain name with SiteGround?

No, you do not have to register your domain with SiteGround. You can use Godaddy, NameCheap, or any of your preferred domain name registrar.

Does SiteGround offer free SSL?

Yes, SiteGround offers free SSL with all of their plans. eCommerce plans come with dedicated IPs and private SSL.

Do I need to purchase the addons that SiteGround offers me?

No, you do not need to purchase any addons at the time of purchase. Should you decide that you need them later, you can always add them to your account.

How good is SiteGround support?

SiteGround offers 24/7 support via 3 modes: Live chat, phone, and ticket. SiteGround is well-known for their speedy response. Unlike other hosting providers, they don’t make you wait more than a few seconds for the next available support agent. Their extensive documentation helps you walk you through every aspect of web hosting.

Can I create an ecommerce site on SiteGround?

Absolutely! SiteGround’s WooCommerce hosting plan comes pre-configured with all the things you need to start an online store.

SiteGround vs Other Hosts

Wondering how SiteGround stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Final Recap

SiteGround is the best choice for users who need an excellent customer support without compromising on server performance and page speed. SiteGround offers SSD storage for all hosting plans as opposed to HDD like other companies, which has proven to boost the server’s performance.

On top of that, they spend a lot of resources on training, hiring, and managing a great support team. Unlike other web hosting service providers, SiteGround’s support team does not shy away from application-specific questions.

If you want a web hosting provider that keeps the perfect balance of latest technology and excellent customer support, SiteGround is the best bet for you.

  • Free auto daily backups
  • Free Cloudflare CDN
  • Free Let’s Encrypt SSLs
  • Files are stored in SSD (Solid State Drive) storage as opposed to HDD (Hard Disk Drive)
  • Regular price $9.95 / mo. but our users pay $3.95 / mo!
  • Get started with SiteGround today!
DomainNil
Disk Space10 GB
Money Back Guarantee30 Days
Claim Special Offer »

User Reviews

(1,298)
  1. Ever ready Server and the support ………….. Keep it up!

  2. Their email is flaky at best, and at times terrible. I’ve had no end of trouble, not least that my sites keep going down because of too many open IMAP connections. If you need more than one email address, or more than one client (eg a phone, a desktop and a laptop) you will quickly have too many IMAP requests. They offer technical solutions, none of which work and they refuse to take any responsibility. They fob you off. So your email doesn’t work and your sites are down.

    They recommended I switch from a £6 a month scheme to one that costs £36 in order to get decent email. That’s bait and switch if you ask me. they don’t deserve all these glowing reports. I wonder how they got here…

  3. I switched to SiteGround several months ago. Cannot express my satisfaction with them adequately. Chat is ALWAYS available and fast. Every level of service is prompt, clear, professional. Worth every penny for my plan, and have not been down or compromised on any of my sites even once so far. Absolutely thrilled with SiteGround, more so than any other hosting company I have ever used (and I’ve used several).

  4. I opened a ticket, and within five minutes I got a perfect answer. I am very happy with SiteGround.

  5. Just getting moved over from Site5 hosting. Siteground so provided me with excellent customer service and the security I need. Site5 would give me open promises that never materialize in over 2 years with copy and paste answers to support questions. I am looking forward to many years with Siteground and the price is right on. Thank you

  6. Great guys very helpfull

  7. Their are two things we can apply to every market, whether it be hosting services or selling running a spa…”Deliverables” or “Outcomes” Deliverables come and go, but outcomes create experiences, memories & returns.

    Siteground is an example of an “Outcome”, meaning an experience that brings peace of mind and comfort in knowing that no matter what the issue, you not only can count on their team, you know that in the end, the outcome has either solved your issue or guided you in the right direction.

  8. Always the best support. Glad I chose you guys and looking forward to doing more and more business!

  9. Amazing servers and support!

  10. I’ve used many hosting services in my time but I have NEVER found one as good as SiteGround.

    One thing REALLY I appreciate is that I can get instant access to technical help at any time of the day or nite…and they ACTUALLY SPEAK ENGLISH! Not only that, they DO know their stuff. ‘

    I’ve had only a few technical issues since I went with SiteGround and most were my own fault. But their technicians were able to resolve most of these issues in minutes.

    I could NOT recommend them highly enough.

  11. Execution Requests… what could you mean by that? Could you mean comment spam? Or an abundance of malicious traffic to your site? I’m thinking yes.

    If so, that’s actually a +1 in favor of SiteGround to take your site offline immediately. Your site behaving that way puts the entire shared server at risk, or your server (depending on your plan). By taking your site offline, potentially tens of thousands of other businesses were saved from your fate.

    It is up to you to make sure your website meets certain minimum standards in order to be hosted by anyone, and has the proper security, keep your CMS and extensions/plugins up to date to make sure that doesn’t happen.

    If you read their terms and conditions you wouldn’t have anything to complain about.

  12. Not expensive, worry free backups, fast as hell servers (100% up-time in 2014 & 2015), configured correctly for Magento and other heavy CMS, they develop their own plugins and extensions for CMS, to name just a few benefits of the many…

    However, they REALLY shine in customer service. These guys will literally bend over backward to help you solve your problem, and they aren’t like GoDaddy or 1&1 and assume it’s all your fault right off the bat.

    They also aren’t money driven! They care more about YOUR online presence than if they get paid on time or not. A company that values the customer more than profits shows what kind of culture they have. (per the conversation I JUST had with customer service)

    Personally, I would LOVE to work for these guys someday. I recommend these guys to all of my clients.

  13. The best! Seriously the best. I have been a long time customer with 1and1 but have found their support to be completely inadequate lately. I contact them with issues and they are never any help. But siteground always gives me instant support from real experts. They have solved issues that I had before in no time. You get so much more flexibility with your servers than 1and1 allows with even a dedicated plan. Just knowing I can contact them and get genuine help has brought me and my business so much relief. Thank you siteground!

  14. I’d like to thank you and your entire team, for helping our team out in putting up our website. You guys are doing great job and I truly appreciate the support from SiteGround.

    I feel extremely happy about my decision of going ahead with SiteGround to host our website.

    Thanks and have a good day,
    Cheers!

  15. Any problem I had was solved out quick and efficient with ‘live chat’. Very friendly staff, professional. Very happy with SiteGround services.

  16. I have used a few hosts but Siteground support is THE BEST. Always helpful and friendly I cannot endorse them enough. They go that extra mile, other hosts could learn from them how to offer real support

  17. Customer support is incredibly fast and very friendly. Been with them for over a year and every time I’ve contacted them (usually chat or email) I get immediate assistance.

  18. No kidding this is the BEST support I’ve EVER tried.
    It’s AMAZING ! People always keen to help with kindness and excellent advices.
    6 stars

  19. Blazing fast and superb technical support on LIVE CHAT today. Thanks!

  20. Their response time is very quick, and I have yet to present them with a problem that they couldn’t fix. Kudos to them for excellent service! I’m glad that I chose Siteground for my hosting.

  21. Excellent support which is fast, expert and knowledgeable.

    Extremely happy with Siteground hosting; also very easy and uncomplicated company to deal with.

  22. Excellent service, this is the reason I moved from HostGator to SiteGround.
    Thanks for the help.

  23. Well just out of the gate with these guys after years hosting with other providers. So far, very good, very impressed. Customer service setup is outstanding. Looking to port a couple of my other sites over.

  24. Great support, happy to change from BlueHost!

  25. I recently moved a bunch of site from BlueHost to Siteground.

    SG was so responsive and willing to help me sign up. Really impressive.

    Then, it came to customer support after they had me hooked. Not impressive.

    The live chat feature now only stays connected for about a minute now, then disconnects. Chats are left hanging. Upon reconnecting a new rep answers and may or may not be able to connect to the original message. Very annoying!

    Phone support is not much better. Amazingly, the calls are lost with SG. Don’t have that issue with anyone else in the world.

    I would love Siteground if they only would provide the same pre-sale service to post-sale support. Until then, I have to tell it like is!

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