SiteGround is a leading WordPress hosting service provider. They're officially recommended hosting company by WordPress.org and offer automatic WordPress upgrades, built-in WP caching, CDN, one-click staging, and more. They are one of the few companies that provide location-specific hosting with 5 data centers globally.
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Having data centers in 3 continents, SiteGround provides superior site experience to your visitors regardless of their geographical location. SiteGround is one of the few top hosting brands that’s not been acquired by Endurance International Group, a leading web hosting company.
SiteGround stacks up against the competition by providing the latest speed technologies and proactive security practices with all their hosting plans. They offer enhanced performance with NGINX, HTTP/2, PHP7 and free CDN.
They also offer optimized solutions for different open source applications including WordPress and Magneto.
If you need a great hosting service, which is stable, secure and super fast, SiteGround is the best choice.
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SiteGround offers cheap hosting, also known as shared hosting, which is the best option for users who are just starting out and need an affordable hosting solution. With cheap hosting, many websites will share resources of the same server, which makes the cost low.
Although it’s the SiteGround’s cheapest hosting option available, there’s nothing to be concerned since your files and data will be secure in the server.
SiteGround offers 3 different shared hosting plans: Startup, GrowBig, and GoGeek.
The Startup plan allows you to host only one website. With all other plans, you can host multiple websites.
With every SiteGround cheap hosting plan, you get dozens of one-click installers for WordPress, Joomla, Drupal, etc. that help you quickly start a website.
The GoGeek plan offers geeky advanced features like PCI compliant server, WordPress and Joomla staging, and one-click git repo creation.
SiteGround doesn’t have VPS hosting plans, but they do offer cloud hosting, which is an in-between solution for sites that outgrows shared hosting but can’t afford to have a dedicated server hosting.
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SiteGround offers premium managed dedicated hosting for resource heavy websites or the ones that attract extremely high traffic. With a managed dedicated server hosting plan, you lease an entire server for your sole use so you can choose the equipment such as RAM, hard drive and processor. Indeed, it costs more than other hosting types because an entire server is allocated for your sole use.
SiteGround offers 3 different managed dedicated hosting plans for you: Entry server, Power server, and Super power server.
Entry Server uses Intel Xeon E3-1230 SSD, 16 GB RAM and 480 GB SSD storage.
Power Server uses Intel Xeon E3-1270 SSD, 32 GB RAM and 960 GB SSD storage.
Super Power Server uses 2 x Intel Xeon E5-2630 SSD, 64 GB RAM and 2 x 960GB SSD storage.
You’ll be allowed to choose a data center location when subscribing to a dedicated hosting plan.
All hosting plans are fully managed, which means SiteGround will keep its software up-to-date, monitor your machine 24/7 and react immediately in case of an issue.
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SiteGround offers WordPress hosting solutions for users who want to host their site on a managed hosting environment. There are no significant differences between shared and managed WordPress hosting plans, except your site will be operated under a WordPress optimized ecosystem.
SiteGround is officially recommended WordPress hosting provider by WordPress.org.
With WordPress hosting, you’ll get an additional layer of protection from WordPress specific vulnerabilities. Your core WordPress and installed plugins will be automatically updated to prevent threats from any known vulnerabilities.
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If you want to set up an online store with WooCommerce but not sure about the hosting requirements you’ll need, you just have to choose a SiteGround WooCommerce hosting plan. With SiteGround’s WooCommerce hosting, you can quickly build an online store without having to install WordPress and WooCommerce on your account.
Just sign up for a WooCommerce hosting plan and launch your eCommerce store by logging into your WordPress dashboard. You’ll get all the essential tools including free SSL, Storefront theme preinstalled and hassle-free WordPress management.
You can choose a WooCommerce hosting plan for as low as $3.95 / mo.
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SiteGround’s reseller hosting is geared towards web designers and developers who want to maintain their clients’ website on a long term basis. With a reseller hosting plan, you get all the powerful tools you need to succeed in your reseller hosting business.
You can start as low as $42 per credit for a year and get special domain name deals.
To join the program, you just need to order 5 reseller credits. One credit is equivalent to 1-year hosting. When you purchase more credits in bulk, you’ll get high discounts. Since reseller credits never expire, you can use them anytime to launch or renew hosting accounts for your clients.
Best of all, with SiteGround’s reseller hosting, you get white labeled cPanel and private DNS upgrade.
SiteGround comes with a unique set of hosting features that help you create a blazing fast website with ease.
Let’s take a look at how SiteGround stacks up against the competition:
Here’re some limitations of SiteGround Hosting…
SiteGround ensures 99.9% uptime guarantee. Best of all, if you ever experience more than 0.1% downtime on a yearly basis, you will be compensated.
To test the performance of SiteGround’s hosting server for our SiteGround review, we’ve created a test site powered by WordPress, using the default Twenty Seventeen theme and uploaded some dummy content to mirror the production environment on our test site.
We conducted a few different speed tests on our SiteGround site using the following tools:
According to Pingdom’s website speed test, our test site loads in less than a second for a server in Dallas, Texas. That’s faster than 95% of all tested sites.
Apart from Pingdom, we also used a testing tool called Load Impact to figure out how SiteGround handles visitors during a traffic surge. Load Impact sent some virtual users (VUs) to our site and gradually built up to 100 visitors at a time.
In the chart, you can find a blue line (VUs active) which shows the number of virtual users sent to our SiteGround site and a green line (VU load time) which represents how much time it would take to load a web page for a user.
SiteGround performed almost consistently except for a spike when there were 50 users on the site. It quickly recovered and page load time remained steadily low even with more users.
It’s worth noting that the site never went down during our speed test. Take a look at the report below.
The content on your website has a huge influence on page loading time. For instance, if your site has too many images, it will take more time to load than a lightweight site. In fact, images account for most of the downloadable bytes in a typical site.
To get accurate results, instead of the analysis of page load time alone, we decided to test the actual server response time by entirely ignoring the content of our SiteGround site.
To track our SiteGround server response time, we used a tool known as Bitcatcha. Bitcatcha works differently from Pingdom.
Bitcatcha ignores the content of your page and records the page loading time from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times, and then the results are averaged.
From the result, it’s evident that SiteGround is the perfect choice if your target audience is mostly located in the United States. In the United States, the server responded in just fraction of a second. In all other locations, except Japan, the server responded within less than a second.
If your target audience is mostly located in Japan, it’s in your best interest to move your site to their Asia-Pacific data center for the best results.
Most hosting providers advertise excellent customer support, but SiteGround is the one who actually delivers it. SiteGround’s customer service team is well-known for their quick response time and resolving customer issues quickly.
SiteGround offers 24/7 support via 3 modes: tickets, live chat and phone.
With SiteGround, you don’t have to wait more than a few seconds for the next available operator. They also have extensive documentation that walks you through every aspect of web hosting with SiteGround. You can also find a webinar series where they share hands-on knowledge on the industry trends.
SiteGround allows you to manage your website and hosting account with cPanel.
They also offer dozens of one-click installer for popular website scripts such as WordPress, Joomla, and Drupal.
You’ll also get a basic drag and drop builder with every SiteGround hosting plan to create a website the way you want.
SiteGround offers one of the most competitive prices in the industry for its level of service and performance.
To make it even better, they’re offering our users an exclusive discount if you use our SiteGround coupon code.
Here are some of the hosting plans offered by SiteGround.
| PLAN | DISK SPACE | BANDWIDTH | PRICE |
| Shared Hosting Startup | 10 GB | Unmetered | $3.95 /mo. |
| WordPress Hosting Startup | 10 GB | Unmetered | $3.95 /mo. |
| Cloud Hosting Entry | 40 GB | 5 TB | $80.00 / mo. |
| Dedicated Hosting Entry Server | 480 GB | 10 TB | $269.00 / mo. |
| WooCommerce Hosting Startup | 10 GB | Unmetered | $3.95 /mo. |
| Reseller Hosting | 10 GB | Unmetered | $42 / year / credit |
Having helped thousands of users choose a web hosting plan and start their website, we have answered just about every question you can think of. Here are some of the most frequently asked questions about SiteGround.
Why should I choose SiteGround to host my site?
Below are a few features that make SiteGround hosting sets apart from its competitors:
Even with the basic shared hosting plan, you’ll get…
Which SiteGround plan should I get?
It depends on your hosting needs. If you’re just starting out, we recommend you to choose one of the SiteGround’s shared hosting plans. If you want to quickly launch a WordPress site without having to install WordPress manually, you may choose a WordPress hosting plan. If you’re after an online store powered by WooCommerce, you may choose one of their WooCommerce hosting plans designed to handle eCommerce websites.
Where are SiteGround servers located?
SiteGround has data-centers in five different locations:
Can SiteGround handle high traffic?
SiteGround is capable of handling high traffic around the clock. They offer different hosting packages to their customers and it all depends on which plan you’re on. If your site is found to consume too many resources, they’ll request you to upgrade to a higher plan.
Can I upgrade my SiteGround plan later?
Of course! When you’re starting out, you can choose the most basic plan. As you grow, you can always upgrade to a higher plan per your needs.
Does SiteGround offer a month-to-month payment option?
SiteGround does not offer month-to-month payment options for their shared plans. For higher plans like dedicated servers, they do offer monthly payment options. However, it’s important to note that they offer significant discounts for longer-term deals.
Can I create subdomains in SiteGround?
Yes, you can easily create subdomains in SiteGround using the cPanel.
Do I have to register my domain name with SiteGround?
No, you do not have to register your domain with SiteGround. You can use Godaddy, NameCheap, or any of your preferred domain name registrar.
Does SiteGround offer free SSL?
Yes, SiteGround offers free SSL with all of their plans. eCommerce plans come with dedicated IPs and private SSL.
Do I need to purchase the addons that SiteGround offers me?
No, you do not need to purchase any addons at the time of purchase. Should you decide that you need them later, you can always add them to your account.
How good is SiteGround support?
SiteGround offers 24/7 support via 3 modes: Live chat, phone, and ticket. SiteGround is well-known for their speedy response. Unlike other hosting providers, they don’t make you wait more than a few seconds for the next available support agent. Their extensive documentation helps you walk you through every aspect of web hosting.
Can I create an ecommerce site on SiteGround?
Absolutely! SiteGround’s WooCommerce hosting plan comes pre-configured with all the things you need to start an online store.
Wondering how SiteGround stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.
SiteGround is the best choice for users who need an excellent customer support without compromising on server performance and page speed. SiteGround offers SSD storage for all hosting plans as opposed to HDD like other companies, which has proven to boost the server’s performance.
On top of that, they spend a lot of resources on training, hiring, and managing a great support team. Unlike other web hosting service providers, SiteGround’s support team does not shy away from application-specific questions.
If you want a web hosting provider that keeps the perfect balance of latest technology and excellent customer support, SiteGround is the best bet for you.
OUTSTANDING customer service! I have only had good experiences with the tech support and customer service teams. I use SiteGround for all of my hosting needs (I am currently managing 5 or 6 websites) and HIGHLY recommend them every chance I get.
Support in time. I recently contacted for the smallest plan for a website I am creating. Chat support is very fast
Wow: the speed of light: Siteground is simply the best, no extra words!
Outstanding customer service: speedy, friendly, and competent. They’re very patient and understanding with technical issues, even those that they’re not responsible for. I used the online chat assistance and it’s very convenient and expedient.
All the customer service has been amazing! Siteground is making everything so easy for me! I can’t be any happier that I decided to go with Siteground!
Since we do not have enough information to identify your account, we cannot check your case in detail. Still, we would like to clarify that our system sends out multiple emails about upcoming expiration dates, as well as reminders to users at login about expiring services or outdated payment information. If your credit card on file was not valid, and you did not react to the email notifications and client area alerts, unfortunately our system wouldn’t have been able to renew your services.
Also, please consider that SiteGround is not a direct domain registrar and we simply facilitate the process of domain management, following the rules of the registrar company.
If a domain name is not renewed on time, a redemption fee charge is added, but it is not collected by SiteGround – it is part of the process for reclaiming the domain from ICANN, which also determines the amounts charged for each domain to be released.
I am a customer of SiteGround and over time I’ve grown into a true Fan of this awesome company. The support is truly outstanding, I’ve never seen anything like it – super fast, extremely competent and helpful, even for matters that go far beyond what they are responsible for. And they have the best pricing on the market for what they are offering.
I really recommend SitGround to anybody looking for hosting.
They are very professional. Support in time. I recently purchased the smallest plan for a website I am creating. Chat support is very fast
I’ve been using Siteground for a year now creating multiple websites for myself and a few clients and continue to be blown away by the exceptional support and customer service I receive every single time I open a support ticket or live chat.
I pay for the smallest amount of hosting plans on most of my accounts and have had many occasions where I have asked multiple questions and taken up quite a bit of time and the support team has always remained patient and explained things well and took care of other things that were too difficult for me to figure out.
Thank you so much!
Siteground makes our business better! By far they have the best support team in the market.
GREAT CUSTOMER SERVICE, QUICK AND EASY!!!!
I searched and searched about blue host. And I was so close to selecting it for my first blog, but then I stumbled on site ground. I decided to go with them when I found out the difference in uptime between the two companies. I thought I had some trouble with registering, but that was not the case. I was just impatient. However, I contacted site ground through live chat and it said 17 other sessions before mine. And I was like ah man this is going to take forever, I got through in less than 2 minutes.
After a long online research and reading reviews we found Siteground as a good host to try.
My first surprise was when I had a live chat before I registered and it went so easy and clearly having a real expert on the other side. Then I registered and got a welcome call if I need any help to install WordPress etc. I was shocked as I’m paying for the smallest plan and I still felt like the biggest client of Siteground.
It’s all running for 5 months now and another extreme quick respond to my request, even when I know they are great it’s still amazing. I don’t remember when I experienced such a customer service not to mention that my site is working properly and I have no issues at all.
The cheapest and best service of all!
Thanks for the fantastic team! 🙂
I don’t mind paying more for great support. Paying less and still getting great support blows my mind.
Best tech support of any company out there, not just web hosting companies.
Forget Godaddy, they were a pain, their shared servers were slow, their email system caused endless head aches and their tech support always said it was not a problem on their side for a couple of years. After switching all the problems went away immediately.
My pleasure to have account with SiteGround. Always I trust and best in class service! Keep rockingguys
I have had to call on siteground report via their online chat support numerous times for various technical questions and i have found them always to be extremely knowledgeable about all aspects. I often ask them for support in things that aren’t really part of their services but they always help out with expert assistance.
Siteground online chat support is vital to my web business as i know that within minutes I will be speaking to a real person who knows his/her stuff and will be able to help.
I have had nightmare experiences with firms like BT and Vodafone who set up big centres in India and Asia and you end up pulling your hair out. Siteground uses European centres with really technically able and educated advisers.
Well done Siteground!!
I’m in the process of moving a interconnected, multi-domain web hub of four sites, and two other domains to SiteGround. Given my track record of having problems when most others have clear sailing, I expected some difficulties. Sadly, I wasn’t surprised by a glitch-free experience.
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So far I have worked with four customer support reps. Three of whom were helpful. Two had the answers I needed and the patience to bear with me while I fumbled around trying to do what they needed to do.
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The fourth was by FAR the absolute worst customer service rep I have ever encountered. And I’ve encountered some bad ones.
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Rather than listening to the problem AND my proposed solution to see if he could help me implement it, he spouted company policy, and otherwise tried to avoid the issue.
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I literally had to threaten to cancel my new account if he did not connect me to one of the previous reps who had been helped me set things up when I ordered. Worse yet, I had to make that threat TWICE before he finally transferred me.
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Once the previous rep was back online with me, he had both the knowledge and patience needed to sort things out in just a few minutes.
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So, in my experience, the bottom line is that, as with everything else, the results you get pretty much depend upon who you are talking with.
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And, frankly, three out of four ain’t bad.
CAUTION! I tried to move my website to Site Ground due to all the great reviews but It was a HUGE MISTAKE!
They said my site was up and running but when I transferred the Name servers to the new host nothing worked correctly. Over the next 36 hours I was constantly contacting support trying to get the problem fixed. Most the time they blamed it on not having enough RAM and CPU’s even though I was told 2X CPU’s and 3GB RAM would be enough to handle my websites traffic.
I instantly upgraded to 3X CPUS and 6gb RAM since its very important to me that my site was up and running but after that the site did not run correctly. After that there was a number of other problems and fixes but nothing solved the problem. The site was supper slow and websites like isitdownorjust and GTmetrix showed the website was down.
They never actually got my site to work correctly and I knew they had given up when they said I still didn’t have enough CPU’s, I knew that was BS. I could see there were only 60 visitors on my website which is 50% of normal traffic levels. This was when I switched back to my host that is 1/4th the price and can handle more than 60 visitors at one time.
To top it all off they refused to issue me a refund! However, this just proved that I made the right decision by switching back to my old host.
I chose site ground because they have crush and other drupal-friendly systems pre-installed. Some of my clients want their sites hosted outside of the US, which site ground also offers. So far I’ve been happy with the service and price. Tech support is less knowledgable than other companies I’ve worked with, but with some persistence I’ve always been able to resolve problems.
Siteground Support is really lovley! Very nice people who help you all the time with every issue, its wonderful!
Very professional and very good customer support, 5 stars for me
I’m a “single-focus-operator.” That means I focus on what’s important to me. Understanding what all the acronyms in I.T. is not important as far as I’m concerened. There are others who are capable. So, I remain a cyber-moron. That means I need good-natured help whenever a problem arises with hosting and other issues. I rarely get it.
But my experience with Siteground support has been top-notch. Unlike anything else I’ve had from any other company.
So, whoever wrote the criticism that most of the reviews were about support; the picture may be right for them, but for me, that willingness to offer patient, well-explained and respectful help, is not merely an adjunct, it’s vital to someone like me.
Siteground ticks all the boxes on that one.
I just start moving to siteground, helping is very great, always according to questions
Thank you Siteground (and sorry for english mistakes, i am french)
The reviews are fake.
You can spot them a mile away. SG sucks.
Agreed. I just cancelled my new website with SG because they completely screwed up the transfer from WP. I lost 5 days of business to my website because their propagation failed, and I had to open 7 support tickets and live chat 6 times in 3 hours.
Technical support is horrible. You will get 12 different answers to the same question and none of them are the right answer.
No one at SG was helpful and they failed in every way with my account and transfer of my website. Ig they could not process a top of the line design, then they cannot handle every day service.
The last person (who was a woman) processed the refund within 2 minutes. Hopefully they do not screw that up too.
P.S. This was the second time I tried them. They failed the first website as well.